(5.0 / 5)1749+ Ratings

Keh.com Reviews

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Overall Rating

5.0

19 Reviews

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About Keh.com

KEH Camera is a leading online store offering a curated selection of quality used cameras, lenses, and other photography equipment. Established in 1979, KEH has become the largest market for used photo and video gear in the industry. Each item is graded by experts, renewed with care, and is one-of-a-kind. With a focus on sustainability, KEH offers a unique opportunity for customers to turn old gear into new possibilities. By buying and selling with KEH, customers support a community of passionate photographers and videographers while reducing waste and saving money.

Keh.com Pros & Cons

Pros of KEH.com:

Excellent Condition of Products: Many customers have reported receiving products in excellent condition, often better than described.
Customer Service: Positive reviews highlight excellent customer service, with some customers praising specific representatives for their help.
Fast Delivery: KEH is known for fast delivery, with many customers receiving their orders within a few short days.
Reasonable Pricing: Customers have noted that KEH offers competitive pricing, often with significant discounts on used equipment.

Cons of KEH.com:

Disputes Over Quotes: Some customers have experienced issues with quotes being reduced significantly after the item is received, leading to disputes over payment.
Lost or Misplaced Items: There have been complaints about items being lost during return shipments, with customers facing delays in resolving these issues.
Poor Communication: Some customers have reported poor communication from KEH, including delays in responding to customer inquiries and issues with tracking.
Customer Service Issues: A few customers have expressed dissatisfaction with the customer service, citing long wait times and unhelpful representatives.

Overall, while KEH.com has a strong reputation for many customers, there are also significant concerns about communication, quotes, and lost items.

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Keh.com Customer Reviews (19)

0/5

Emmanuel Dodier

Verified Buyer

Fast shipping, perfect lenses!

Ordered 2 lenses and received them within 3 business days. Both lenses were exactly as described - no flaws or scratches. Their staff of experts really know their gear!

Jun 7, 2023

Brent Haag

Verified Buyer

Hassle-free shopping experience

I had an amazing experience purchasing and Nikon DSLR from their site. It was quick and easy to find the item, checkout process was a breeze, and my new camera arrived sooner than expected.

Jun 7, 2023

Mariette Sevier

Verified Buyer

Unbeatable Deals & Service

Sold my old gear here. Quick, fair, and easy.

Jun 7, 2023

John Setzer

Verified Buyer

Affordable Dream Machines

Never thought I could afford a Leica, but thanks to these guys, I did! Excellent condition, came with all accessories.

Jun 5, 2023

Blanca Segura

Verified Buyer

Gear Experts FTW!

Super helpful team! Answered all my questions about some vintage gear. Their knowledge on photography equipment is crazy good!

Jun 5, 2023

New Philadelphia Pearce

Verified Buyer

Sweet deals, spot on grades

Received 2 lenses, they were both in excellent shape and function perfectly. Exactly as described and priced fairly. I saved over $500 compared to buying new - can't beat that!

Jun 3, 2023

Amanda Lima

Verified Buyer

True to grade

Every lens I've purchased has been exactly as described in terms of condition with no hidden cosmetic flaws. I appreciate their thorough inspection and transparency. The competitive prices make it easy to upgrade my gear while keeping my budget realistic.

Jun 3, 2023

Monica Moran

Verified Buyer

Exceeded Expectations!

Glad I stumbled upon this place. Amazing selection, competitive prices, and helpful staff. Got a Fuji XT3 in top-notch condition. Definitely coming back!

Jun 1, 2023

Harry North

Verified Buyer

Great selection of high quality used gear

I was able to find the exact Canon lens I wanted at a fraction of the cost of new. Everything works perfectly and the condition was way better than described.

May 31, 2023

Leroy Champagne

Verified Buyer

A Cut Above the Rest

Hassle-free, affordable, reliable - the triad of perfection for us photographers. Found a great deal on a Canon DSLR and lens. Could not be happier.

May 31, 2023

Keh.com Customer’s Q&A

No question yet

Keh.com Features and Benefits

keh.com is a well-established platform for buying, selling, and trading used camera gear. Here are some of its key features and benefits:

Quality Assurance: The gear sold on the platform is often in excellent condition. The rating system is spot on, ensuring customers get what they expect.
Ease of Use: The website is user-friendly. Customers can get a quote for their used camera gear over the phone, through email, or directly on the website.
Payment Options: The platform accepts various payment methods including PayPal, Stripe, and Affirm, which is an interest-free way to pay for gear over a period of a few months.
Warranty: Almost all gear sold on the platform comes with a 6-month warranty, providing customers with peace of mind.
Sustainability: By dealing in used gear, keh.com promotes sustainability in the photography industry.

These features and benefits make keh.com a popular choice among photography enthusiasts for buying and selling used camera gear. Happy shopping!

Keh.com Pricing

KEH Camera's pricing for used digital cameras generally starts at $49.95, but it can vary depending on the destination and final weight of the gear. Additionally, KEH offers a price match guarantee up to 100% if you find a lower price on used camera gear elsewhere.

About Keh.com Payment Method?

KEH.com provides a variety of payment options to accommodate different preferences. Customers can use credit cards including Visa, MasterCard, American Express, and Discover. PayPal is accepted, with the condition that the shipping address matches the PayPal-confirmed address for security reasons. For those who prefer to split their payments, Affirm offers financing options, allowing purchases to be paid in fixed monthly installments. Additionally, KEH.com offers eGift Cards which can be used for product purchases on the website. Other traditional payment methods such as checks, cashier's checks, money orders, and wire transfers are also available for those who contact KEH directly for assistance.

Keh.com FAQs

Keh.com Alternatives

Here are the top 10 alternatives to keh.com:

Mpb.com - The largest global platform to buy, sell and trade used photo and video gear.
usedphotopro.com - Premier way to buy, sell and trade your used camera gear.
dpreview.com - Expert news, reviews and videos of the latest digital cameras, lenses, accessories, and phones.
kenrockwell.com - Photography, taking better pictures, recommended cameras, Canon, Sony, Nikon, Leica, Fuji & more camera and lens reviews.
photo.net
fredmiranda.com - Specializes in digital cameras, photoshop actions, and photoshop plugins.
Bhphotovideo.com
adorama.com
nikonusa.com
buydig.com

These sites offer a variety of services similar to keh.com, including selling used camera gear, providing expert reviews, and offering a platform for photography enthusiasts. They are all well-known in the photography industry and have a wide selection of products and services. Remember to always compare prices and check reviews before making a purchase. Happy shopping!

How To Open A Keh.com Account?

To open an account on keh.com, follow these steps:

Visit the keh.com website.
Locate and click on the "Sign Up" or "Create an Account" option, usually found at the top right corner of the homepage.
Fill in the required information, which typically includes your name, email address, and a password.
You may also be asked to provide additional information such as your phone number or address.
After filling in all the necessary information, click on the "Submit" or "Create Account" button.
You should receive a confirmation email to the address you provided. Click on the link in the email to verify your account.
Once your email is verified, your account is set up and ready to use.

Remember, it's important to keep your account information secure and to log out of your account when you're finished using the site. Happy shopping!

How can I sell my equipment to KEH Camera?

You can use their online quote wizard, call 1-800-DIAL-KEH, or submit a request to purchasing@keh.com.

When is KEH Camera's phone service available?

Phone service is available Monday through Friday, from 9am to 6pm, and on Saturday, from 10am to 4pm (ET).

Is shipping my gear free?

Quotes submitted within the contiguous United States are eligible to receive a prepaid FedEx shipping label for free. However, this is not valid for quotes shipping from Hawaii, Alaska, APO or international addresses.

Is shipping my lithium-ion batteries any different?

Yes, you must print and affix a warning label to the outside of the box containing the batteries.

Does KEH Camera offer a warranty?

Yes, most products come with a 180 Day warranty. If your equipment is defective, they will repair it or issue you a replacement product or a refund.

About Keh.com Popular Products and Services?

KEH.com is celebrated for its extensive selection of high-quality used camera equipment. The platform features a variety of top camera brands, including popular household names and specialized brands favored by professionals. Among the services offered, buying, selling, and trading pre-owned camera gear are highly regarded. The site is also a resource for expert advice on photography, including tips and gear recommendations for specific photography niches like food photography. Customers can explore a wide range of products such as digital cameras, film cameras, lenses, lighting equipment, tripods, and accessories. KEH.com stands out for its commitment to quality and sustainability in the photography community.